job-details

Permanent employees

1st Level Engineer/ IT Support (m/f/d) focus on network
Münster

Job details

Your tasks

• Together with the Global Service Desk team, you will support the management services of our customers in the B2B environment.
• Your main task will be to troubleshoot and rectify performance problems in SD-WAN networks (Cisco or Forti-based) and provide support in rectifying line failures.
• This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the ongoing development of solutions and customer-oriented workarounds.
• Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.
• For you, professional and friendly contact with international customers and partners is a matter of course.
• We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!

Your profile

• Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a relevant degree.
• You have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.
• You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.
• You are a real team player, enjoy working together to achieve success and contribute your own ideas.
• Your written and verbal skills in German and English will be convincing.

Job details

Network Engineer (m/f/d) with focus on Fortinet
Münster, Hamburg

Job details

Your tasks

• Together with the team, you will ensure trouble-free and secure network operation for our customers and their international locations.
• You analyze operational malfunctions and problem cases in customer networks and develop suitable solutions - constant further development spurs you on!
• Proactively preventing problems and keeping your customer in the loop - that's important to you.
• Optimizing, automating and documenting are part of your daily tasks.

Your profile

• You have successfully completed training as an IT specialist or comparable training and may already have some professional experience in the field of network technology.
• You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).
• You are open to new things, tech-savvy and always want to improve yourself and the technology.
• You have a high level of comprehension, good analytical skills and work with great care.
• You are characterized by service orientation and strong communication skills.
• You have a good command of written and spoken German and English.

Job details

Network Support Engineer (m/f/d)
Münster

Job details

Your tasks

• Together with the Global Service Desk team, you will support the management services of our customers.
• This includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the ongoing development of solutions and customer-oriented workarounds.
• Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.
• Professional and friendly contact with international customers and partners.
• Troubleshooting and fault clearance of performance losses in SD-WAN networks as well as support for the analyst team in rectifying line failures.
• Working in shifts.

Your profile

• You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.
• Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.
• You are willing to work in shifts.
• You are characterized by a quick grasp of things and strong communication and analytical skills.
• You are open to new things, tech-savvy and always want to improve yourself and the technology.
• You have a high level of comprehension, good analytical skills and work with great care.
• You have a good command of written and spoken German and English.

Job details

Apprentices

Apprenticeship as IT specialist for system integration (m/f/d) - start 2025
Münster

Job details

Your tasks

• As a prospective IT specialist in system integration, you will be involved in operational processes right from the start.
• You will get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users.
• You will take part in regular trainee meetings and work on exciting individual and team projects.

Your profile

• You have a good Abitur, a very good secondary school leaving certificate and ideally have already completed training as an information technology assistant (ITA).
• You are particularly interested in networks, client and server technologies and the Internet.
• You enjoy finding and implementing solutions independently.
• Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.
• The ability to work in a team, reliability and strong communication skills round off your profile.

Job details

Apprenticeship as IT systems management assistant (m/f/d) - start 2025
Münster

Job details

Your tasks

• As a prospective IT systems management assistant, you will be involved in operational processes right from the start.
• You will get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing.
• You will take part in regular trainee meetings and work on exciting individual and team projects.

Your profile

• You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to put them into practice.
• You are particularly interested in economic contexts.
• Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.
• You enjoy working with people and technology.
• The ability to work in a team, reliability and strong communication skills round off your profile.

Job details

Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Münster

Job details

Your tasks

• The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster at the Steinfurt campus. 
• After just 2.5 years, you will complete your training as an IT specialist in system integration.
• You will then complete your dual study program after a total of 4 years with a Bachelor of Science degree.
• You will be involved in the operational processes of nicos AG right from the start.
• You will get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting, technical consulting and user support, as well as many other exciting topics.
• You take part in regular trainee meetings.
• You will also be involved in exciting individual and team projects.

Your profile

• You have a general higher education entrance qualification or entrance qualification for universities of applied sciences.     
• You have an affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.
• Solution-oriented action and strong communication skills make you a valuable team player.
• You are particularly interested in networks, client and server technologies and the Internet.
• You enjoy understanding and explaining interrelationships and finding and implementing solutions independently.

Job details

nicos cyber defense

IT Administrator (m/f/d) for the area of security
Münster, Hamburg

Job details

Your tasks

• Your focus is on the administration and optimization of systems (Windows, Debian, CentOS) and application landscapes.
• You enjoy planning and implementing enhancements and new solutions in the network and server area (SIEM, Threat Intelligence Platform, Security Incident Response Platform, source code management, etc.).
• System and network monitoring as well as error analysis, problem solving and documentation are also easy for you.
• You define and operate vulnerability and patch management processes.
• Continuous improvement through technological developments is important to you.

Your profile

• You will fit in with us if you have very good knowledge in the administration of Linux operating systems (Debian and CentOS).
• You already have experience in the provision and operation of SIEM systems as well as in the topics of web servers, reverse proxy, database systems, docker, monitoring systems, source code management.
• You have a good knowledge of programming or scripting languages (e.g. Python, PowerShell, bash).
• Good knowledge of Windows operating systems, experience with the administration of domain structures is desirable.
• Basic knowledge of system security and system hardening as well as knowledge of the network environment and common protocols are an advantage.

Job details

IT Security Consultant (m/f/d) - focus on SOC onboarding
Münster, Hamburg

Job details

Your tasks

• You will implement structured onboarding plans to ensure the successful launch of our SOC services.
• Working closely with internal teams, you will coordinate the implementation of security technologies, including SIEM and SOAR, as well as monitoring mechanisms and processes.
• You connect log sources to our SIEM and SOAR technologies and link the various technologies in SOAR.
• You support the configuration, adaptation and optimization of the security technologies used for effective threat detection.
• You will document the entire onboarding process, create reports and take on the technical communication with our customers.
• As part of our team, you will work with world-class cybersecurity experts and gain access to cutting-edge technologies and resources.
• You are responsible for the technical rollout, including the installation of sensors and systems in the customer network.

Your profile

• You have a Bachelor's degree in computer science, information security or a related field. 
• You also have demonstrable experience in the cybersecurity industry.
• You have an in-depth understanding of security infrastructures, threat landscapes and current security technologies.
• You have the ability to communicate complex technical concepts clearly and comprehensibly. You also have excellent communication and interpersonal skills. 
• Strong problem-solving skills and the ability to work in a dynamic environment are also part of your qualifications.
• A willingness to travel occasionally to support our customers on site rounds off your profile. 
• Very good written and spoken German and English skills are essential for this position.
  
  

Job details

Permanent employees - commercial

Employee (m/f/d) in customer service / career changer
Münster

Job details

Your tasks

• You support our team in the Service Desk as the "first point of contact" and look after our customers in the B2B environment.
• It is a matter of course for you to get in touch with customers by telephone, to answer calls, to proactively inform customers, to guide them or to obtain any missing, important information.
• Courteous, professional and direct customer service is just as important to you as it is to us.
• You enter all the customer information you receive into our system landscape and ensure that our technical colleagues know everything that is important to them.
• You have an affinity for technology and are used to discovering new tools in the digital world and helping to optimize them.
• Further development is important to you and we will accompany you, whether your journey is more technical or commercial.
• We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!

Your profile

• Our goal: excellent customer service. What training you have is of secondary importance to us. Commercial or technical training would certainly be a good basis. However, a degree in communications or IT would also be helpful - but not a must.
• Ideally, you already have experience in customer service - experience in IT customer service would be excellent.
• You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.
• You are a real team player, enjoy working together to achieve success and contribute your own ideas.
• Your written and verbal skills in German and English will be convincing.

Job details

Permanent employees

1st Level Engineer/ IT Support (m/f/d) focus on network
Münster

Job details

Your tasks

• Together with the Global Service Desk team, you will support the management services of our customers in the B2B environment.
• Your main task will be to troubleshoot and rectify performance problems in SD-WAN networks (Cisco or Forti-based) and provide support in rectifying line failures.
• This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the ongoing development of solutions and customer-oriented workarounds.
• Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.
• For you, professional and friendly contact with international customers and partners is a matter of course.
• We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!

Your profile

• Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a relevant degree.
• You have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.
• You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.
• You are a real team player, enjoy working together to achieve success and contribute your own ideas.
• Your written and verbal skills in German and English will be convincing.

Job details

Network Engineer (m/f/d) with focus on Fortinet
Münster, Hamburg

Job details

Your tasks

• Together with the team, you will ensure trouble-free and secure network operation for our customers and their international locations.
• You analyze operational malfunctions and problem cases in customer networks and develop suitable solutions - constant further development spurs you on!
• Proactively preventing problems and keeping your customer in the loop - that's important to you.
• Optimizing, automating and documenting are part of your daily tasks.

Your profile

• You have successfully completed training as an IT specialist or comparable training and may already have some professional experience in the field of network technology.
• You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).
• You are open to new things, tech-savvy and always want to improve yourself and the technology.
• You have a high level of comprehension, good analytical skills and work with great care.
• You are characterized by service orientation and strong communication skills.
• You have a good command of written and spoken German and English.

Job details

Network Support Engineer (m/f/d)
Münster

Job details

Your tasks

• Together with the Global Service Desk team, you will support the management services of our customers.
• This includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the ongoing development of solutions and customer-oriented workarounds.
• Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.
• Professional and friendly contact with international customers and partners.
• Troubleshooting and fault clearance of performance losses in SD-WAN networks as well as support for the analyst team in rectifying line failures.
• Working in shifts.

Your profile

• You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.
• Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.
• You are willing to work in shifts.
• You are characterized by a quick grasp of things and strong communication and analytical skills.
• You are open to new things, tech-savvy and always want to improve yourself and the technology.
• You have a high level of comprehension, good analytical skills and work with great care.
• You have a good command of written and spoken German and English.

Job details

Apprentices

Apprenticeship as IT specialist for system integration (m/f/d) - start 2025
Münster

Job details

Your tasks

• As a prospective IT specialist in system integration, you will be involved in operational processes right from the start.
• You will get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users.
• You will take part in regular trainee meetings and work on exciting individual and team projects.

Your profile

• You have a good Abitur, a very good secondary school leaving certificate and ideally have already completed training as an information technology assistant (ITA).
• You are particularly interested in networks, client and server technologies and the Internet.
• You enjoy finding and implementing solutions independently.
• Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.
• The ability to work in a team, reliability and strong communication skills round off your profile.

Job details

Apprenticeship as IT systems management assistant (m/f/d) - start 2025
Münster

Job details

Your tasks

• As a prospective IT systems management assistant, you will be involved in operational processes right from the start.
• You will get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing.
• You will take part in regular trainee meetings and work on exciting individual and team projects.

Your profile

• You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to put them into practice.
• You are particularly interested in economic contexts.
• Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.
• You enjoy working with people and technology.
• The ability to work in a team, reliability and strong communication skills round off your profile.

Job details

Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Münster

Job details

Your tasks

• The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster at the Steinfurt campus. 
• After just 2.5 years, you will complete your training as an IT specialist in system integration.
• You will then complete your dual study program after a total of 4 years with a Bachelor of Science degree.
• You will be involved in the operational processes of nicos AG right from the start.
• You will get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting, technical consulting and user support, as well as many other exciting topics.
• You take part in regular trainee meetings.
• You will also be involved in exciting individual and team projects.

Your profile

• You have a general higher education entrance qualification or entrance qualification for universities of applied sciences.     
• You have an affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.
• Solution-oriented action and strong communication skills make you a valuable team player.
• You are particularly interested in networks, client and server technologies and the Internet.
• You enjoy understanding and explaining interrelationships and finding and implementing solutions independently.

Job details

nicos cyber defense

IT Administrator (m/f/d) for the area of security
Münster, Hamburg

Job details

Your tasks

• Your focus is on the administration and optimization of systems (Windows, Debian, CentOS) and application landscapes.
• You enjoy planning and implementing enhancements and new solutions in the network and server area (SIEM, Threat Intelligence Platform, Security Incident Response Platform, source code management, etc.).
• System and network monitoring as well as error analysis, problem solving and documentation are also easy for you.
• You define and operate vulnerability and patch management processes.
• Continuous improvement through technological developments is important to you.

Your profile

• You will fit in with us if you have very good knowledge in the administration of Linux operating systems (Debian and CentOS).
• You already have experience in the provision and operation of SIEM systems as well as in the topics of web servers, reverse proxy, database systems, docker, monitoring systems, source code management.
• You have a good knowledge of programming or scripting languages (e.g. Python, PowerShell, bash).
• Good knowledge of Windows operating systems, experience with the administration of domain structures is desirable.
• Basic knowledge of system security and system hardening as well as knowledge of the network environment and common protocols are an advantage.

Job details

IT Security Consultant (m/f/d) - focus on SOC onboarding
Münster, Hamburg

Job details

Your tasks

• You will implement structured onboarding plans to ensure the successful launch of our SOC services.
• Working closely with internal teams, you will coordinate the implementation of security technologies, including SIEM and SOAR, as well as monitoring mechanisms and processes.
• You connect log sources to our SIEM and SOAR technologies and link the various technologies in SOAR.
• You support the configuration, adaptation and optimization of the security technologies used for effective threat detection.
• You will document the entire onboarding process, create reports and take on the technical communication with our customers.
• As part of our team, you will work with world-class cybersecurity experts and gain access to cutting-edge technologies and resources.
• You are responsible for the technical rollout, including the installation of sensors and systems in the customer network.

Your profile

• You have a Bachelor's degree in computer science, information security or a related field. 
• You also have demonstrable experience in the cybersecurity industry.
• You have an in-depth understanding of security infrastructures, threat landscapes and current security technologies.
• You have the ability to communicate complex technical concepts clearly and comprehensibly. You also have excellent communication and interpersonal skills. 
• Strong problem-solving skills and the ability to work in a dynamic environment are also part of your qualifications.
• A willingness to travel occasionally to support our customers on site rounds off your profile. 
• Very good written and spoken German and English skills are essential for this position.
  
  

Job details

Permanent employees - commercial

Employee (m/f/d) in customer service / career changer
Münster

Job details

Your tasks

• You support our team in the Service Desk as the "first point of contact" and look after our customers in the B2B environment.
• It is a matter of course for you to get in touch with customers by telephone, to answer calls, to proactively inform customers, to guide them or to obtain any missing, important information.
• Courteous, professional and direct customer service is just as important to you as it is to us.
• You enter all the customer information you receive into our system landscape and ensure that our technical colleagues know everything that is important to them.
• You have an affinity for technology and are used to discovering new tools in the digital world and helping to optimize them.
• Further development is important to you and we will accompany you, whether your journey is more technical or commercial.
• We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!

Your profile

• Our goal: excellent customer service. What training you have is of secondary importance to us. Commercial or technical training would certainly be a good basis. However, a degree in communications or IT would also be helpful - but not a must.
• Ideally, you already have experience in customer service - experience in IT customer service would be excellent.
• You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.
• You are a real team player, enjoy working together to achieve success and contribute your own ideas.
• Your written and verbal skills in German and English will be convincing.

Job details